Mario PÉREZ-MONTORO (Universidad Barcelona)

One of the most visible phenomena taking place within the field of economics in the past decades concerns the growing importance and value that information has acquired within the context of organizations. This value is based conceptually on the critical distinction between the following concepts: data, information, knowledge and document. However, this distinction exhibits a deep conceptual confusion that has hindered its adequate use (conceptual and pragmatic) in organizational contexts. This paper’s goal is to show some clarification relative to this distinction. On the one hand, this article characterizes the standard model and evaluates its limitations. On the other hand, this work presents an alternative analysis of the concepts of data, information and knowledge. Finally, it offers a description of the role of the concept of document in this conceptual context.